Translations are for convenience only. The English version controls if there is any conflict.
At sportsclub ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and purchase our digital products.
1. Information We Collect
Depending on how you use our services, we may collect:
- Information you provide: email address, username, Discord handle, support messages, and other information you voluntarily submit.
- Payment-related information needed to fulfill orders (processed by third-party payment providers; we do not store full card numbers).
- Automatically collected data: IP address, browser type/version, device information, operating system, language preferences, pages visited, time on pages, referral source, log files, and cookies or similar technologies.
- Order and license data: products purchased, delivery status, key identifiers (not the full secret where avoidable), and dispute/refund history.
2. How We Use Your Information
We use your information to:
- Deliver purchased digital products and verify purchases
- Process payments through our processors
- Provide customer support
- Improve our website and services
- Prevent fraud, abuse, chargebacks, and Terms violations
- Secure accounts and keys
- Communicate important service updates
- Comply with legal obligations
We do not sell your personal information.
3. Payment Processing
Payments are processed by third-party providers (which may act as merchant of record), such as Aquadratic and underlying processors (Stripe, PayPal, crypto gateways, etc.).
We do not store your full credit card or complete payment instrument details on our servers.
Those providers process payment data under their own privacy policies. Statement descriptors may show the processor’s name.
4. Cookies
We may use cookies and similar technologies to:
- Keep sessions working
- Remember preferences
- Improve performance
- Analyze traffic
- Protect against fraud
You can disable cookies in your browser; some features may not work properly.
5. Analytics
We may use analytics tools to understand how visitors use the site.
These tools may collect pseudonymous usage information such as browser, device, and interaction data.
6. Data Sharing
We may share information only when necessary with:
- Payment processors / merchants of record
- Hosting and cloud infrastructure providers
- Authentication and license systems
- Customer support tools (for example Discord)
- Professional advisors when needed
- Legal authorities when required by law
We may also share order, delivery, communication, and policy evidence with payment processors to contest fraudulent or abusive disputes.
We do not sell or rent your personal information.
7. Data Retention
We retain personal information only as long as needed to provide services, comply with law, resolve disputes, prevent fraud, and enforce our agreements.
When data is no longer required, we delete or anonymize it where reasonably possible.
8. Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of internet transmission or electronic storage is completely secure; we cannot guarantee absolute security.
9. Your Rights
Depending on your location and applicable law, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal data, receive a copy where applicable, and withdraw consent where processing is based on consent.
Requests may require identity verification. Some data may be retained where legally required (for example fraud prevention or dispute records).
10. Children's Privacy
Our services are not directed to children under the age required by applicable law.
We do not knowingly collect personal information from children. If we learn that such information was collected, we will take reasonable steps to delete it.
Purchases by minors require parent/guardian authorization as described in our Terms.
11. International Transfers
Your information may be processed or stored in countries other than your own, including where our processors and infrastructure operate.
Where required by law, we implement appropriate safeguards for international transfers.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third parties.
13. GDPR and Similar Laws (EEA / UK / Sweden)
If you are in the European Economic Area, United Kingdom, Sweden, or regions with similar laws, we process personal data only where we have a lawful basis, including: performance of a contract; legal obligations; legitimate interests (security, fraud prevention, service improvement); and consent where required.
You may lodge a complaint with your local data protection authority (in Sweden, Integritetsskyddsmyndigheten — IMY).
14. Language
This Privacy Policy may be provided in multiple languages for convenience.
If there is any conflict between a translation and the English version, the English version controls.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective upon publication unless otherwise stated. The "Last Updated" date always reflects the latest version.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise privacy rights, contact us through the support methods listed on our website (including Discord).
By using sportsclub, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, together with our Terms of Service.